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Technical Writing in the Digital Age: Difference between revisions

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===Importance of Research===
===Importance of Research===
Major decisions in any organization are based upon research providing results where critical thinking has been applied. Technical communicators must work with subject matter experts, but also must conduct in-depth independent research for every product. The stages of critical thinking in the research process are:<ref>{{cite book |last=Lannon |title=Technical Communication |page=145 |year=2022}}</ref>
Major decisions in any organization are based upon research providing results where critical thinking has been applied. Technical communicators must work with subject matter experts, but also must conduct in-depth independent research for every product. The stages of critical thinking in the research process are{{sfn|Lannon|Gurak|2020|p=145}}:
*Asking the right questions. The right questions help define the research problem. The answers found in research are only as good as the questions asked.
*Asking the right questions. The right questions help define the research problem. The answers found in research are only as good as the questions asked.
*Exploring a balance of views. This provides a broad ''range'' of evidence. Ask: What do informed sources say about the topic? On which points do sources agree or disagree? Which sources carry more weight than others?
*Exploring a balance of views. This provides a broad ''range'' of evidence. Ask: What do informed sources say about the topic? On which points do sources agree or disagree? Which sources carry more weight than others?
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