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Technical Writing in the Digital Age: Difference between revisions
Technical Writing in the Digital Age (view source)
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Major decisions in any organization are based upon research providing results where critical thinking has been applied. Technical communicators must work with subject matter experts, but also must conduct in-depth independent research for every product. The stages of critical thinking in the research process are:<ref>{{cite book |last=Lannon |title=Technical Communication |page=145 |year=2022}}</ref> | Major decisions in any organization are based upon research providing results where critical thinking has been applied. Technical communicators must work with subject matter experts, but also must conduct in-depth independent research for every product. The stages of critical thinking in the research process are:<ref>{{cite book |last=Lannon |title=Technical Communication |page=145 |year=2022}}</ref> | ||
*Asking the right questions. The right questions help define the research problem. The answers found in research are only as good as the questions asked. | *Asking the right questions. The right questions help define the research problem. The answers found in research are only as good as the questions asked. | ||
*Exploring a balance of views. This provides a broad | *Exploring a balance of views. This provides a broad ''range'' of evidence. Ask: What do informed sources say about the topic? On which points do sources agree or disagree? Which sources carry more weight than others? | ||
*Providing adequate | *Providing adequate ''depth'' into the topic through thorough research. Surface level is reached through popular media. The next level is reached through trade, business, and technical publications. The deepest level is reached through specialized literature such as peer-reviewed journals, government sources, and corporate documents. | ||
*Evaluating the findings. Search for bias in the research. Look for the accurate answer. | *Evaluating the findings. Search for bias in the research. Look for the accurate answer. | ||
*Interpreting the findings. Ensure the final report answers the original research problem. | *Interpreting the findings. Ensure the final report answers the original research problem. | ||