Technical Writing in the Digital Age: Difference between revisions

Technical writers must create documents and websites that meet the expectations of their readers and users, and in doing so, writers increase the usability of their site or document.{{sfn|Garrand|2006|p=26}} Usability consultant Steve Krug considers the most important rule for ensuring a site or document is usable is by making pages self-evident and allowing the user not to have to think about actions.{{sfn|Krug|2014|pp=11-18 }} A website that is well designed for usability means that the users will not have any questions about the content or functions of the site. The site will have a clear hierarchy, use standard web design principles, have well-defined content areas, include noticeable and simple links, and will have limited distractions.{{sfn|Carroll|2010|p=69}}