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Technical Writing in the Digital Age: Difference between revisions
Technical Writing in the Digital Age (view source)
Revision as of 18:58, 28 November 2023
, 11 months ago→Usability: Updated citations to link to their bibliography references.
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===Usability=== | ===Usability=== | ||
Technical writers must create documents and websites that meet the expectations of their readers and users, and in doing so, writers increase the usability of their site or document.{{sfn| Garrand | p=26}} Usability consultant Steve Krug considers the most important rule for ensuring a site or document is usable is by making pages self-evident and allowing the user not to have to think about actions.{{sfn |Krug | pp=11-18 }} A website that is well designed for usability means that the users will not have any questions about the content or functions of the site. The site will have a clear hierarchy, use standard web design principles, have well-defined content areas, include noticeable and simple links, and will have limited distractions.{{sfn |Carroll | p=69}} | Technical writers must create documents and websites that meet the expectations of their readers and users, and in doing so, writers increase the usability of their site or document.{{sfn|Garrand|2006|p=26}} Usability consultant Steve Krug considers the most important rule for ensuring a site or document is usable is by making pages self-evident and allowing the user not to have to think about actions.{{sfn|Krug|2014|pp=11-18 }} A website that is well designed for usability means that the users will not have any questions about the content or functions of the site. The site will have a clear hierarchy, use standard web design principles, have well-defined content areas, include noticeable and simple links, and will have limited distractions.{{sfn|Carroll|2010|p=69}} | ||
A document or website written for usability can be easily scanned by using the following concepts:{{sfn| Garrand | pp=25-26}} | A document or website written for usability can be easily scanned by using the following concepts:{{sfn|Garrand|2006|pp=25-26}} | ||
*Highlighting keywords | *Highlighting keywords | ||