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Technical Writing in the Digital Age: Difference between revisions

→‎Proposals: Added definition and citation
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==== Proposals ====
==== Proposals ====
A proposal is a document that identifies an existing problem or opportunity and outlines a comprehensive strategy for addressing it. Organizations create ''internal'' proposals to describe programs and projects that meet specific operational needs, such as a plan to replace an outdated software system. Companies develop ''external'' proposals for potential customers or clients. These documents detail new products, services, or initiatives that a company will implement to address a specific customer concern.{{sfn|Johnson-Sheehan |2018|p=245}}


==== Reports ====
==== Reports ====
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