56
edits
Technical Writing in the Digital Age: Difference between revisions
Technical Writing in the Digital Age (view source)
Revision as of 15:03, 20 November 2023
, 1 year ago→Technical Documents: Added entry for Documentation and moved Instructions and Procedures under it
Debbiebwolfe (talk | contribs) (Added definition and citation.) |
Beth Kennedy (talk | contribs) (→Technical Documents: Added entry for Documentation and moved Instructions and Procedures under it) |
||
| Line 21: | Line 21: | ||
==== Data Sheets ==== | ==== Data Sheets ==== | ||
A data sheet, also known as a technical datasheet, is a document used to describe and summarize the characteristics of a product, material, component, or technology. {{sfn|IDA|2020|p=}} | A data sheet, also known as a technical datasheet, is a document used to describe and summarize the characteristics of a product, material, component, or technology. {{sfn|IDA|2020|p=}} | ||
==== Documentation ==== | |||
Documentation comprises various texts that allow users to accomplish tasks or gain information. It generally falls into three categories, which can be defined as follows: | |||
* Instructions: Text that describes how to complete a task, often offering a step-by-step process. Examples include how to download software or assemble a product. | |||
* Specifications: Communications that deliver technical details on how a product is put together or a specific operation is executed. Also known as "specs," these texts may be written by engineers or technicians. | |||
* Procedures and Protocols: Guidelines to ensure consistency, quality,and safety in the workplace. For example, a hospital may provide staff with procedures on how to adapt operations during an emergency, such as a power outage.{{sfn|Johnson-Sheehan |2018|p=205}} | |||
==== Email ==== | ==== Email ==== | ||
Emails are the primary form of communication in the workplace, used for both internal and external communication. They facilitate information exchange, idea exchange, and activity coordination.{{sfn|Lannon & Gurak |2020|p=335}} Emails should be brief, concise, readable, and targeted to specific audiences with specific subject lines.{{sfn|Lannon & Gurak |2020|p=348}} | Emails are the primary form of communication in the workplace, used for both internal and external communication. They facilitate information exchange, idea exchange, and activity coordination.{{sfn|Lannon & Gurak |2020|p=335}} Emails should be brief, concise, readable, and targeted to specific audiences with specific subject lines.{{sfn|Lannon & Gurak |2020|p=348}} | ||
==== Letters ==== | ==== Letters ==== | ||