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Accurate information that is delivered with precision and specificity is essential to providing communication that is unambiguous and free of discrepancies. | Accurate information that is delivered with precision and specificity is essential to providing communication that is unambiguous and free of discrepancies. | ||
''Objective'' | ===== ''Objective'' ===== | ||
Objective communication is presented in an unbiased and impartial manner and is free of personal opinions. It relies upon facts and evidence and avoids an overly emotional tone. | Objective communication is presented in an unbiased and impartial manner and is free of personal opinions. It relies upon facts and evidence and avoids an overly emotional tone. | ||
''Concise'' | ===== ''Concise'' ===== | ||
Good technical communication expresses meaning in a way that is straightforward and that avoids redundant words or excessive explanations. It should be easy to absorb and process. | Good technical communication expresses meaning in a way that is straightforward and that avoids redundant words or excessive explanations. It should be easy to absorb and process. | ||
''Clear'' | ===== ''Clear'' ===== | ||
Clear language is organized logically, is not unnecessarily involved, and is easily understood by the target audience. It will avoid unnecessary jargon and complexity. | Clear language is organized logically, is not unnecessarily involved, and is easily understood by the target audience. It will avoid unnecessary jargon and complexity. | ||
==== '''Soundness''' ==== | ==== '''Soundness''' ==== | ||
===== ''Format'' ===== | |||
Technical documents should be formatted in a way that is consistent with the norms and standards of applicable professional fields. Additionally, formatting should adhere to guidelines which enhance usability. | Technical documents should be formatted in a way that is consistent with the norms and standards of applicable professional fields. Additionally, formatting should adhere to guidelines which enhance usability. | ||
''Visuals'' | ===== ''Visuals'' ===== | ||
Technical communication utilizes visuals strategically to facilitate understanding of textual content. When presented properly, they can elucidate difficult concepts and make material accessible to a more diverse audience. | Technical communication utilizes visuals strategically to facilitate understanding of textual content. When presented properly, they can elucidate difficult concepts and make material accessible to a more diverse audience. | ||
==== '''Appropriateness''' ==== | ==== '''Appropriateness''' ==== | ||
===== ''Audience-specific'' ===== | |||
Where possible, technical communication should be customized to align with the knowledge and needs of its audience. | Where possible, technical communication should be customized to align with the knowledge and needs of its audience. | ||
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