Usability

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Usability and Navigation are main components to a sites success. If the writing is good but the usability of the site, like links and search engines, are not working or present then the site will not do as well. The use and navigation of a site is what brings readers in and makes them stay.

Usability

Usability is a quality characteristic that determines how easy user interfaces are to use. [1]

When writing for Web Based Media, a major thing to remember is to keep the writing scan-able. Readers should be able to process and understand the writers main points quickly. Scanners need clues, signposts and highlights, so content should be shaped for scanning. [2]

Writers for Web Based Media should use the inverted pyramid style writing. This means that the most important information comes first and then trickles down to the details to back up the important information.

Things that should also be considered when thinking about usability:[3]

  • Ease of learning - How fast can a user who has never seen the user interface before learn it sufficiently well to accomplish basic tasks?
  • Efficiency of use - Once an experienced user has learned to use the system, how fast can he or she accomplish tasks?
  • Memorability - If a user has used the system before, can he or she remember enough to use it effectively the next time or does the user have to start over again learning everything?
  • Error frequency and severity - How often do users make errors while using the system, how serious are these errors, and how do users recover from these errors?
  • Subjective satisfaction - How much does the user like using the system?

Navigation

Navigation within your site or post leads to higher following and more consistent readership. If you add a search engine into your site, then you are allowing your readers higher access to information which adds to the consistency and focus of your site.

Good navigation is one of the highest priorities in producing a good page. Navigation must be clear, consistent and simple. Using interesting layouts and designs should help all types of users get from one place to another on the site and help orient them within the site. Ease of use within the site will also show users what is available and reveal more content.[4]

If the blog is a part of a larger site, such as a corporate blog on a site for a major company, linking to the main page of the blog is a good idea. However, if the writer only links to a main page then the site is not reaching full capability. The writer can produce headlines in the sidebars to encourage visitors on the main site to check out their add on blogs. By adding more search options and linking to other sites the writer is setting the blog or site up for more readership. [5]

Links

The reason writers for web based media should provide links:[6]

  • Link to another article or site are to provide attribution - use as references in case readers have no idea what writer is talking about
  • Provide context for your article - allows reader to expand knowledge and provides higher site following
  • Give readers extras - readers can do further research on their own time

Consistency

Remaining consistent in focus and posts allows readers to better understand and return to blog or writings. When writing a post, redundancy is key. Repeating oneself and going back to main points allows readers to remain focused and remember what was being written about in the first place.


Notes

  1. Nielson
  2. Carrol,31
  3. Usability.gov
  4. Carroll 69
  5. Slegg
  6. Carrol,39


References

  1. Carrol, Brian. (2010). "Writing for Digital Media". New York: Routledge. Retrieved 29 Oct 2012.
  2. Usability.gov." Home | Usability.gov. United State Government, n.d. Web. 11 Nov. 2012. <http://usability.gov/>.
  3. Jennifer Slegg. 25 Tips To Optimize Your Blog For Readers and Search Engines, n.d. Web. 28 Nov. 2012. <http://searchengineland.com/25-tips-to-optimize-your-blog-for-readers-search-engines-10226>
  4. Jakob Nielson. Usablility 101. Web. 3 Dec. 2012. <http://www.nngroup.com/articles/usability-101-introduction-to-usability>