Technical Writing in the Digital Age: Difference between revisions

Technical Writing in the Digital Age (view source)

Revision as of 14:56, 28 November 2023

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 The approach of user-centered design (UCD) in technical writing consists of the following methodology{{sfn|Lucas|2023e}}:
-====User Research====
+* User Research: the act of conducting thorough research through surveys, interviews, and usability testing to gain a better understanding of user needs and experiences when using a digital document
-User research is the act of conducting thorough research through surveys, interviews, and usability testing to gain a better understanding of user needs and experiences when using a digital document.
+* Ideation and prototyping: the process of creating digital designs and prototypes to assist with exploring possible solutions to meet user needs
+* Usability testing: the act of having users interact with digital document designs and recording and adjusting the design based on user feedback
-==== Ideation and Prototyping====
+* Implementation: the stage in which the design is implemented after making adjustments from prior testing
-Ideation and prototyping refers to the process of creating digital designs and prototypes to assist with exploring possible solutions to meet user needs.
+* Evaluation: the stage in which the digital document is assessed to ensure that it is meeting user needs
+* Maintenance and updates: to maintain a digital document based on user feedback and changing needs
-====Usability Testing====
-Usability testing refers to the act of having users interact with digital document designs and recording and adjusting the design based on user feedback.
-====Implementation====
-Implementation is the stage in which the design is implemented after making adjustments from prior testing.
-====Evaluation====
-Evaluation refers to the stage in which the digital document is assessed to ensure that it is meeting user needs.
-====Maintenance and Updates====
-Maintenance and updates are required in order to maintain a digital document based on user feedback and changing needs.
 ===Information Architecture===