Technical Writing in the Digital Age: Difference between revisions

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Moved Digital Technologies Tools section under Rhetorical Strategies in the Digital Age section
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Digital writers must therefore consider specific elements that compose the rhetorical context in which texts are created and delivered. Such elements may include evaluating the demographics, habits, and needs of an intended audience; determining the overall objective of the communications; and deciding what technologies will be used to create the content. Together, this analysis allows writers to craft messages that both appeal to and inform the target audience. In the digital age, such rhetorical messages may be conveyed through websites, social media, and other digital platforms.{{sfn|Lawrence|2022|pp=6-14}}
Digital writers must therefore consider specific elements that compose the rhetorical context in which texts are created and delivered. Such elements may include evaluating the demographics, habits, and needs of an intended audience; determining the overall objective of the communications; and deciding what technologies will be used to create the content. Together, this analysis allows writers to craft messages that both appeal to and inform the target audience. In the digital age, such rhetorical messages may be conveyed through websites, social media, and other digital platforms.{{sfn|Lawrence|2022|pp=6-14}}
==Digital Technologies Tools==
With the rise of digital technology, technical writing has had to adapt to the needs of a digital era. The predominant impact of such a revolution was that it made technical communication more accessible by increasing the breadth of its viewers. The World Wide Web is public and can be accessed by anyone with access to the Internet. Such a phenomenon can be exploited to increase the audience of a virtual document.
Technical writers can use various tools to author and present their documents.
====Content Management Systems (CMS)====
A content management system (CMS) is a software application that allows users to create, manage, and modify digital content on a website. It provides a user-friendly interface and tools to easily organize, publish, and update content, including text, images, videos, and documents. Additionally, CMSs often offer features like user permissions, version control, and Search Engine Optimization (SEO) to enhance the overall website management experience.{{sfn|Carroll|2006|p=129}}
Some popular examples of CMS include [https://wordpress.com/ WordPress], [https://www.wix.com/ Wix], and [https://www.blogger.com/about/?bpli=1 Blogger].
====Image Processing Software====
Image processing software plays a valuable role in technical and digital writing by facilitating the creation and enhancement of visuals. Documentation and tutorials help optimize images to convey processes or procedures effectively. Whether for screen captures illustrating software interfaces, data visualizations, or graphics for digital content, image processing tools contribute to creating clear and visually appealing materials.{{sfn|Robbins|2018|p=664}} These tools, such as [https://www.adobe.com/ Adobe] and [https://www.canva.com/ Canva], enhance the visual impact of technical and digital writing, ensuring that images are optimized, informative, and engaging for the audience.
====Word Processors ====
Word processors are software applications designed for creating, editing, and formatting documents on a computer. They provide many features, such as spell-checking, grammar-checking, and inserting images and tables. These programs are typically used for writing essays, creating reports, or drafting professional documents.{{sfn|Carroll|2010|p=229}} Some popular software applications are [https://www.microsoft.com/en-us/microsoft-365/word Microsoft Word], [https://www.google.com/docs/about/ Google Docs][https://www.microsoft.com/en-us/microsoft-365/sharepoint/collaboration , SharePoint], and [https://www.apple.com/pages/ Apple Pages]. These programs allow documents to be readily disseminated. Comment capability enables audience members to interact about a document with one another and the author.
==== Text Editors====
Text editors are fundamental technical and digital writing tools, offering a platform for creating and manipulating plain text files. They are indispensable for programming tasks, providing syntax highlighting and code folding features. Text editors are commonly used to write code, markup languages (HTML, XML, Markdown), and edit configuration files.{{sfn|Godson|p=37-41}} Notable examples include [https://apps.microsoft.com/detail/windows-notepad/9MSMLRH6LZF3?hl=en-US&gl=US Notepad] (Windows), [https://support.apple.com/guide/textedit/welcome/mac TextEdit] (macOS), and [https://notepad-plus-plus.org/ Notepad++]. Whether for programmers, writers, or system administrators, text editors play a crucial role in content creation and technical work.


== Technical Documents ==
== Technical Documents ==
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==== User guides ====
==== User guides ====
A user guide is an instructional manual created to help consumers use the product, service or system. A user guide typically includes step-by-step instructions.{{Sfn|Wainaina|2022}}
A user guide is an instructional manual created to help consumers use the product, service or system. A user guide typically includes step-by-step instructions.{{Sfn|Wainaina|2022}}
==Digital Technologies Tools==
With the rise of digital technology, technical writing has had to adapt to the needs of a digital era. The predominant impact of such a revolution was that it made technical communication more accessible by increasing the breadth of its viewers. The World Wide Web is public and can be accessed by anyone with access to the Internet. Such a phenomenon can be exploited to increase the audience of a virtual document.
Technical writers can use various tools to author and present their documents.
====Content Management Systems (CMS)====
A content management system (CMS) is a software application that allows users to create, manage, and modify digital content on a website. It provides a user-friendly interface and tools to easily organize, publish, and update content, including text, images, videos, and documents. Additionally, CMSs often offer features like user permissions, version control, and Search Engine Optimization (SEO) to enhance the overall website management experience.{{sfn|Carroll|2006|p=129}}
Some popular examples of CMS include [https://wordpress.com/ WordPress], [https://www.wix.com/ Wix], and [https://www.blogger.com/about/?bpli=1 Blogger].
====Image Processing Software====
Image processing software plays a valuable role in technical and digital writing by facilitating the creation and enhancement of visuals. Documentation and tutorials help optimize images to convey processes or procedures effectively. Whether for screen captures illustrating software interfaces, data visualizations, or graphics for digital content, image processing tools contribute to creating clear and visually appealing materials.{{sfn|Robbins|2018|p=664}} These tools, such as [https://www.adobe.com/ Adobe] and [https://www.canva.com/ Canva], enhance the visual impact of technical and digital writing, ensuring that images are optimized, informative, and engaging for the audience.
====Word Processors ====
Word processors are software applications designed for creating, editing, and formatting documents on a computer. They provide many features, such as spell-checking, grammar-checking, and inserting images and tables. These programs are typically used for writing essays, creating reports, or drafting professional documents.{{sfn|Carroll|2010|p=229}} Some popular software applications are [https://www.microsoft.com/en-us/microsoft-365/word Microsoft Word], [https://www.google.com/docs/about/ Google Docs][https://www.microsoft.com/en-us/microsoft-365/sharepoint/collaboration , SharePoint], and [https://www.apple.com/pages/ Apple Pages]. These programs allow documents to be readily disseminated. Comment capability enables audience members to interact about a document with one another and the author.
==== Text Editors====
Text editors are fundamental technical and digital writing tools, offering a platform for creating and manipulating plain text files. They are indispensable for programming tasks, providing syntax highlighting and code folding features. Text editors are commonly used to write code, markup languages (HTML, XML, Markdown), and edit configuration files.{{sfn|Godson|p=37-41}} Notable examples include [https://apps.microsoft.com/detail/windows-notepad/9MSMLRH6LZF3?hl=en-US&gl=US Notepad] (Windows), [https://support.apple.com/guide/textedit/welcome/mac TextEdit] (macOS), and [https://notepad-plus-plus.org/ Notepad++]. Whether for programmers, writers, or system administrators, text editors play a crucial role in content creation and technical work.


==Search Engine Optimization (SEO)==
==Search Engine Optimization (SEO)==