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Technical Writing in the Digital Age: Difference between revisions
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Organizations are obligated to treat customers fairly. Technical communicators must convey that the products or services an organization sells are safe and effective.<ref name=":0" /> | Organizations are obligated to treat customers fairly. Technical communicators must convey that the products or services an organization sells are safe and effective.<ref name=":0" /> | ||
Technical communicators have an obligation to the environment. This obligation includes alerting their supervisors, managers, and executive leadership to products or processes that are detrimental to the environment. Disposal of hazardous waste is far more costly than dumping it. Organizations could be tempted to skirt the legal procedures.<ref name=":0" /> | Technical communicators have an obligation to the environment. This obligation includes alerting their supervisors, managers, and executive leadership to products or processes that are detrimental to the environment. Disposal of hazardous waste is far more costly than dumping it. Organizations could be tempted to skirt the legal procedures.<ref name=":0" /> One would hope that the penalty of 5 years and/or up to $50,000 per day for knowingly disposing of hazardous waste in a way contrary to U.S. Environmental Protection Agency's regulations would be a sufficient deterrent. | ||
In technical workplaces, resolving ethical dilemmas will be a part of your job. Resources, time, and reputations are at stake, so you will feel pressure to overpromise, underdeliver, bend the rules, cook the numbers, or exaggerate results. Technical fields are also highly competitive, so people sometimes stretch a little further than they should. Ethical dilemmas can force you into situations in which all choices seem unsatisfactory<ref>Johnson-Sheehan, Richard. “Managing Ethical Challenges.” ''Technical Communication Today'', 6th ed., Pearson, Boston, MA, 2018, pp. 71–84.</ref>. | In technical workplaces, resolving ethical dilemmas will be a part of your job. Resources, time, and reputations are at stake, so you will feel pressure to overpromise, underdeliver, bend the rules, cook the numbers, or exaggerate results. Technical fields are also highly competitive, so people sometimes stretch a little further than they should. Ethical dilemmas can force you into situations in which all choices seem unsatisfactory<ref>Johnson-Sheehan, Richard. “Managing Ethical Challenges.” ''Technical Communication Today'', 6th ed., Pearson, Boston, MA, 2018, pp. 71–84.</ref>. | ||