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====Readability==== | ====Readability==== | ||
Digital documents rely on the "Seven Cs" of precise writing to be effective and increase readability. Forms of technical writing must have readability. Readability is a term used to determine whether the content has clarity, conciseness and courtesy.{{sfn|Zeleznik, Burnett, & Benson|1999|p=207}} The other four Cs are coherent, concrete, correct and complete. | Digital documents rely on the "Seven Cs" of precise writing to be effective and increase readability. Forms of technical writing must have readability. Readability is a term used to determine whether the content has clarity, conciseness and courtesy.{{sfn|Zeleznik, Burnett, & Benson|1999|p=207}} The other four Cs are coherent, concrete, correct and complete.{{sfn|Last|2019|p=}} | ||
====Scannability==== | ====Scannability==== |
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