Technical Writing in the Digital Age: Difference between revisions

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 ==User Experience==
-User experience is how a product works from the perspective of the user. Digital documents can be created with efficient user experiences by focusing on user-centered design. <ref> {{cite book | last = Garrett | first = Jesse James | title = The Elements of User Experience: User-Centered Design for the Web and Beyond | publisher = New Riders | edition = 2nd | date = 2011 | location = Berkeley, CA | page = 17}} </ref>
+User experience is how a product works from the perspective of the user. Digital documents can be created with efficient user experiences by focusing on user-centered design. {{sfn|Garrett|2011|p=17}}
 === User-Centered Design ===
-The approach of user-centered design (UCD) in technical writing consists of the following methodology<ref>Lucas, Gerald. (September 21,2023). [[grl:CompFAQ/Digital_Writing/Design/Users|"User Centered Design and Digital Documents."]] grlucas.net. MediaWiki. Retrieved November 15, 2023.</ref>:
+The approach of user-centered design (UCD) in technical writing consists of the following methodology{{sfn|Lucas|2023d}}:
 ==== User Research ====